Last updated: June 26, 2026
Terms of service
These terms explain the basic rules for accessing and using CookieFence.
Agreement to these terms
These terms apply when you access or use CookieFence, including our website, admin tools, consent management service, and related functionality. You represent that you have the legal capacity to enter into these terms. If you use CookieFence on behalf of an organization, you represent that you are authorized to bind that organization to these terms.
Using CookieFence
You are responsible for keeping your account information accurate, maintaining the security of your account, protecting login credentials, and controlling access to your workspace. You may not share credentials or allow unauthorized account access. You are responsible for all activity occurring under your account.
Customer content and websites
You retain responsibility for the websites, domains, scripts, cookie descriptions, policy text, configuration, and other content you provide or manage through CookieFence ("Customer Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, and display your Customer Content solely as necessary to provide, maintain, secure, and improve the service. We process personal data in accordance with our Privacy policy and, where applicable, our Data processing agreement.
Customer references
Unless the customer requests otherwise in writing, CookieFence may identify the customer's organization by name and publicly available logo as a customer of CookieFence in marketing materials, on our website, and in customer lists. CookieFence will not imply any endorsement or disclose confidential information without the customer's prior consent.
Consent and compliance
CookieFence is designed to support privacy and consent management, but you remain solely responsible for ensuring that your use of the service complies with applicable laws and regulations. CookieFence does not provide legal advice, and we do not warrant or guarantee that use of the service will make your website or organization compliant with any legal or regulatory requirement.
Subscriptions and billing
Paid plans are billed according to the plan, usage limits, and billing cycle shown at signup or agreed with us. Unless cancelled before renewal, subscriptions automatically renew for successive billing periods. Fees are exclusive of taxes unless stated otherwise, and you are responsible for applicable taxes. We may suspend or terminate access for unpaid fees. Unless a separate agreement says otherwise, fees are non-refundable except where required by law. We may change plans or prices with reasonable notice.
Acceptable use
You may not misuse CookieFence, interfere with service operation, attempt unauthorized access, overload our systems, use the service to distribute malicious code, bypass usage limits, reverse engineer, decompile, or attempt to discover the source code of the service except where such restriction is prohibited by law, or use CookieFence in a way that violates laws or the rights of others.
Service changes and availability
We may improve, update, suspend, or discontinue parts of CookieFence from time to time. We work to keep the service reliable, but we do not guarantee that it will always be uninterrupted or error-free, or that the service will function with every third-party platform, browser, website configuration, or technology stack.
Third-party services
CookieFence may integrate with third-party services such as analytics, advertising, website platforms, payment providers, or hosting tools. Those services are governed by their own terms, and you are responsible for configuring them appropriately. We are not responsible for the availability, functionality, or security of third-party services.
Intellectual property
CookieFence, including the software, documentation, trademarks, branding, and related intellectual property, remains our property or that of our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.
Feedback
If you provide suggestions, ideas, or feedback about CookieFence, you grant us the right to use that feedback without restriction or compensation.
Termination
You may stop using CookieFence at any time. We may suspend or terminate access if you breach these terms, create security or legal risk, or fail to pay applicable fees. Upon termination, your right to use the service ends immediately. Where reasonably possible, you should export any Customer Content or records you wish to retain before termination. After termination, some records may be retained as needed for legal, security, billing, or audit purposes.
Liability
To the fullest extent permitted by law, CookieFence is provided without warranties of any kind. We will not be liable for indirect, consequential, incidental, special, punitive, or exemplary damages, lost profits, loss of data, business interruption, or similar losses. To the fullest extent permitted by law, our aggregate liability arising out of or relating to these terms or the service will not exceed the amount you paid for the service during the three months before the event giving rise to the claim.
Governing law
These terms are governed by the laws of Finland, excluding its conflict of laws rules. Any dispute relating to these terms or CookieFence will be handled by the courts having jurisdiction in Helsinki, Finland.
Entire agreement
These terms, together with our Privacy policy, DPA where applicable, and any order form or subscription agreement, constitute the entire agreement between you and us regarding the service.
Changes to these terms
We may update these terms as CookieFence evolves. If changes are material, we will provide reasonable notice. Continued use of CookieFence after the effective date of updated terms means you accept the changes.
Contact us
For questions about these terms, email hello@cookiefence.com.